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What an opportunity it was at the crossroads of Capgemini Invent and Napta! A clear initial request: succeed in combining productivity, performance and transparency in a company with more than 3,000 employees. A real challenge for many companies... Napta was proud to be able to respond to this ambitious project. The teams worked hand in hand to smoothly transform the staffing process at Capgemini Invent.
Capgemini Invent is the consulting arm of the Capgemini Group. It brings together no less than 1,300 consultants in France and 7,000 internationally, specializing in management consulting, strategy consulting and business transformation.
Following an internal study, the findings are unquestionable. A solution had to be found to change the staffing process, which lacked transparency and fluidity. The main objective was simple: to allow each employee to become an actor in their staffing through better visibility on future missions.
Capgemini Invent came knocking on Napta's door with two goals to achieve. The first was to sustainably transform processes, in order to make staffing easier to manage. The second was to provide more transparency, for more intuitive staffing.
No less than 4 challenges were posed on the table. Innovative solutions had to be found that were quick to implement. The most challenging? Create new processes that would not disrupt the work habits of 3,000 consultants around the world, but would make their lives easier.
These 4 challenges were major and had to meet two objectives: to be more efficient and more engaging. Indeed, the staffing process in place was not sufficiently optimized and was wasting precious time for operations managers. It was therefore necessary to find a solution to reduce the time spent on staffing by identifying the availability and skills of employees more quickly. In addition, the consultants did not have a clear vision of their staffing and their projects. It was therefore necessary to make staffing more transparent and allow all stakeholders to invest in the exercise, in order to thus increase employee satisfaction.
In order to reduce the time spent on staffing, the teams at Napta and Capgemini Invent built an effective staffing workflow. No more wasted time, time for productivity! This new work habit makes it possible to involve all project stakeholders. The key: more transparency, with committed employees who have the opportunity to intervene.
Everyone had a say in improving processes. The new staffing software is the result of the reflection of all project stakeholders, with:
Managers play a key role in staffing. Equipped with Napta software, they include:
With even more transparency, managers can more easily find the rare pearl for each project.
There are more than 1,300 of them at Capgemini Invent! A grouped solution had to be found. The Napta software allows everyone at the same time:
Like is not just for social networks!
Pillar role in staffing: staffing managers. In order not to overwhelm them with too much information, the solution was to:
As soon as the deployment was completed, it did not take long for the results to be felt.
The new platform allowed everyone to focus their energy and working time in a clear, fluid and standardized staffing process. Everyone works together on the same tool, without having to send an email to the project manager, then to the HR manager, before contacting the collaborator...
By increasing transparency, employees are also more invested! 80% of them connect every month to like the projects they are interested in. They have gained autonomy, are learning about opportunities and working on projects that interest them. They are motivated and the Capgemini Invent teams save time during the selection process.
Availability is displayed in real time: we know who is available on Thursday and not Tuesday, upcoming holidays, ongoing projects... Searching for the rare pearl is easier, faster. And in case of doubt between several profiles, employee aspirations are taken into account!
The new staffing process implemented with Napta is a source of satisfaction for all. Consultants can see potential future missions and “apply” for them, project managers receive faster and more qualitative proposals from collaborators for their projects, and operations managers save time in processing resource requests.
The Capgemini Invent and Napta teams deployed the software in just 4 weeks. A rapid solution that made it possible to develop the performance of employees and to accelerate decision-making in project management.
It is no longer just the staffing managers who decide, but all the stakeholders in the project. The Like made it possible to take into account the aspirations of employees and to find the ideal person for each project.
The icing on the cake: the staffing process at Capgemini Invent is smarter, leading to more responsiveness and insight into the needs for each project.
